Ridgeview will offer online care for minor illnesses and symptoms starting Feb. 13

Ridgeview will offer virtual care – online diagnosis and treatment – for 12 common health conditions. The new RidgevieweCare visit is available for a cost of $35, payable by credit card or Health Savings Account (HSA) card, and provides quick, convenient, online care for minor illnesses and symptoms – without making an appointment or visit to a clinic.

The new Ridgeview eCare service is accessible from a computer, tablet or smartphone. Simply log on to www.ridgeviewecare.org and complete the brief online interview by entering your symptoms. Once you complete the process, a Ridgeview Clinic clinician will review and respond with a diagnosis and treatment plan within one hour of Ridgeview’s scheduled business hours.

Should you require medication, prescriptions will be sent to your preferred pharmacy for pick-up. If your symptoms indicate an emergent or serious health condition, you will be directed to call 9-1-1 and/or go to the nearest emergency, urgent care or clinic location.

Hours of operation

Ridgeview eCare can be used at any time of day, and Ridgeview providers will respond within one hour between 8 a.m. and 8 pm., Monday-Friday, and 8 a.m. and 5 p.m. Saturday-Sunday. Ridgeview’s eCare service is not available during holidays; however, customers will be provided information about Ridgeview’s Emergency and Urgent Care locations during non-business hours.

Conditions treated through eCare

Allergies Vaginal yeast infection
Cold Pink eye (conjunctivitis)
Sinus infection Canker sore
Sore throat Cold sore
Influenza (flu) Eczema
Female bladder infection Dermatitis





For more information, visit www.ridgeviewecare.org or contact Ridgeview Delano Clinic at 952-442-7800.